Below are the reviews from our patients who have experienced real and lasting results from Veterinary Emergency Center of Redlands.
"My sweet cat TeeOne got severely injured on a broken fence and needed immediate care. I brought him to the Emergency Pet Hospital of Redlands as I knew from a past visit that they would do everything they could for him. I didn't have much hope, but they rushed him into surgery within a half hour of my arrival. During his stay afterwards, he was given the best possibly care. The staff sent me updates on him every few hours all through the night and called me the next day. I was able to visit with him soon after surgery and wherever I wanted to, during his stay there. They just loved on my baby and incredibly, he started to improve, against all odds. I highly recommend this animal hospital for when your pet needs emergency care. They love the animals they treat and they love us owners as well. A huge thank you to the dedicated, caring staff - you all are so good at what you do!"
"Benny was only with us a short time. On the streets one day and being loved the next. But the streets created medical issues he could not overcome. The wonderful team at the Hospital welcomed us with open arms and called us family. I want to thank them for the care they provided and the compassion they showed towards Benny and my family. He left some pretty big paw prints on our hearts."
“We had a situation with one of our dogs and had to rush him to the vet. Luckily we found this hospital. The staff was welcoming and explained the process of what would happen. They rushed him to the back and let us know what the issue was and that he would be ok. The doctor explained what we would need to do at home and provided meds. Everyone was super helpful and knowledgeable. They were able to make me feel relieved during a very scary situation.”
“Came in for our little guy. From the get go we were met with courtesy and compassion. As we sat and wait we saw equal care and attention to all who were there. The exams were thorough and thoughtful. I felt heard never rushed. And it is super clean!”
"I have an 11 weeks old English Bulldog and after swearing to never use this hospital again, I found myself in a position where I had no choice. The staff has made a complete 180! Everyone was attentive, they communicated clearly about the wait time. Triaged my puppy immediately including a Parvo test with immediate results. The doctor even followed up at 4AM to check in on my Pup. The staff was phenomenal and went above and beyond. They managed to absolutely change my mind and perspective. I placed a call to the manager Samantha, who was equally caring and kind. This obviously doesn't erase my previous experience but it does highlight the effort they've put in to improving customer experience and for that I am grateful. And to the sweet girl who loved and kissed on my Diesel even more than I do...thank you for completely erasing my concern about his care. You're an Angel."