Open 24/7 (Including Holidays)
1422 Industrial Park Ave, 
Redlands, CA

Take Immediate Action With These Four Steps:

Every toxin or poison exposure is different. Our recommendations depend on the suspected substance, the amount and timing of exposure, your pet’s current condition, and guidance from toxicology experts.

1

Keep Everyone Safe

Move your pet away from the source and keep other pets away. Frightened or painful pets may bite — if you can't safely help your pet, come straight in.

2

Do Not Induce Vomiting

Current guidelines advise against giving hydrogen peroxide, salt, or any home remedy (unless instructed to do so by Poison Control or a veterinarian), as it can cause injury and delay treatment.

3

Call Poison Control

Call ASPCA Poison Control on your way – then call us. Don't wait for an answer. Come in right away. If given a case number, please provide it to our team.

4

Bring The Evidence

Bring the package, label, food wrapper, medication bottle, or a photo of the source, along with your Poison Control case number if you have one.

Our Toxin and Poison Treatments

On-Site Decontamination
Antidote Administration
IV Fluid Therapy
Blood Work to Monitor Organ Function
Continuous Monitoring
On-Site Decontamination
On-Site Decontamination

When appropriate, our team may take steps to help limit your pet’s continued exposure to a harmful substance. The safest approach depends on what your pet encountered and how recently it happened, so we will first assess whether decontamination is appropriate for your pet’s condition.

Antidote Administration
Antidote Administration

Some toxins have a specific antidote that may be used as part of treatment. When an antidote is available and appropriate, our team can administer it and monitor your pet’s response closely. Not every toxin has an antidote, which is why supportive treatment and careful observation are often also important.

IV Fluid Therapy
IV Fluid Therapy

IV fluids may help support hydration, circulation, and organ function while your pet recovers from a toxic exposure. They can also be an important part of supportive care when vomiting, diarrhea, reduced water intake, or the toxin itself affects your pet’s body systems.

Blood Work to Monitor Organ Function
Blood Work to Monitor Organ Function

Some toxins can affect organs before visible symptoms appear. Blood work can help our veterinarians evaluate your pet’s condition, monitor for changes over time, and make informed treatment recommendations based on what your pet needs.

Continuous Monitoring
Continuous Monitoring

Certain toxic exposures can cause symptoms that develop or change over time. If your pet needs to stay with us for observation, our team will monitor their condition closely and respond if new concerns arise.

Possible Signs of Poisoning in Dogs and Cats

  • Vomiting and diarrhea
  • Drooling or loss of appetite
  • Restlessness or agitation
  • Disorientation or trouble walking
  • Tremors, twitching, or seizures
  • Trouble breathing
  • Pale gums, bleeding, or bruising
  • Changes in thirst or urination
  • Redness, irritation, or swelling around the mouth or skin
FINDING US

Located At 1422 Industrial Park Ave

Our hospital is just off the I-10 at the Alabama Street exit — in the Tri-City Center. Parking is free and available directly in front of the building.

REFERRING VETERINARIANS

Referring a Pet?

Veterinary Emergency Center of Redlands is open 24/7 for emergency and critical cases. For a transfer, call us directly. Our team will coordinate handoff and prepare for arrival.

Here and Ready to Act When Every Minute Counts

If your pet may have eaten, inhaled, or come into contact with a potentially poisonous substance, call or come in. Our emergency team will provide guidance, assess your pet, and take immediate action.

Frequently Asked Questions

Many everyday items can be harmful to dogs, cats, and other pets. Strictly avoid:

  • Vitamins, supplements, and over-the-counter medications (such as Ibuprofen and Tylenol)
  • Prescription medications (such as opioids and other prescription pain relievers)
  • Illicit drugs and substances (including cannabis products and nicotine or vape products)
  • Household items, such as: cleaning products, batteries, rodenticides, insecticides, paints, automotive products, and certain plants.
  • Toxic foods, including chocolate, grapes and raisins, xylitol, onions, and garlic.

Yes. Call as soon as you suspect an exposure, even if you do not know every detail. The ASPCA Poison Control team can ask questions about your pet and the situation, then help determine the safest next step based on the information available.

ASPCA Poison Control may provide a case number and recommendations based on the suspected exposure. A consultation fee may apply, charged directly by ASPCA. Have your case number and recommendations ready when you call or arrive at our hospital so our team can incorporate them into your pet's evaluation and treatment plan.

No. Current veterinary first aid guidelines recommend against making pets vomit at home after swallowing something toxic. Home remedies like hydrogen peroxide can cause serious stomach injury in dogs and cats, and inducing vomiting delays the treatments that work better - including activated charcoal. The only exception is if Poison Control or a veterinarian specifically instructs you to, usually when you're far from a veterinary hospital. Call us or Poison Control and we'll tell you exactly what to do.

Come in now. Wobbliness, disorientation, extreme sleepiness, and slow or shallow breathing can indicate exposure to medications, illicit drugs, cannabis, or a dangerous drop in blood sugar. Some of these have specific reversal treatments that work best when given early.

Call us and come in immediately. Xylitol can cause a dangerous drop in blood sugar in dogs. If your dog is showing signs such as weakness, wobbliness, or unusual sleepiness and is not having a seizure, you can rub a small amount of corn syrup or honey onto the gums between the back teeth and the cheek while heading to us. Never put anything in the mouth of a pet that is seizing, and never at the risk of being bitten. Sugar on the gums is a bridge, not a treatment. Your dog still needs to be seen.

Call ASPCA Poison Control immediately. Harmful exposures can happen through the mouth, skin, fur, eyes, or inhalation—not only by swallowing something. A toxicology expert can help determine whether your pet needs further evaluation or treatment.