Open 24/7 (Including Holidays)
1422 Industrial Park Ave, 
Redlands, CA
Call Now: (909) 793-5999

How Payment Works

Payment is due at the time services are provided, and we accept all major credit and debit cards—including Visa, Mastercard, American Express, and Discover—alongside our flexible financing options.

An initial emergency exam fee applies upon arrival so our medical team can evaluate and stabilize your pet right away. Beyond that initial evaluation, you will always know what to expect. Our team will present a detailed treatment plan and itemized cost estimate, walk you through every option, answer your questions, and ensure you feel comfortable before moving forward with additional care.

Learn more about what to expect during an emergency vet visit. 

What to Expect

Pet Care Financing Options

Financing is also available through several providers so cost doesn't stand between your pet and treatment, and you can apply from home or at our front desk.

CareCredit Logo

CareCredit

A health and pet care credit card that lets you pay for exams, treatments, and surgery over time. Credit decisions are typically immediate.

* Subject to credit approval. Minimum monthly payments required.

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All Pet Card Logo

All Pet Card

A credit card built exclusively for pet care, so approved funds are always there for your pet's veterinary needs. Prequalifying takes minutes and doesn't affect your credit score.

* Subject to credit approval.

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Scratchpay Logo

ScratchPay

Simple payment plans for veterinary care with a quick online application. Checking your options doesn't affect your credit score.

* Subject to credit approval.

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Affirm Logo

Affirm

Pay for your visit over time in scheduled installments, with terms shown upfront before you commit.

* Subject to credit approval.

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Pet Care Financing Options

Financing is also available through several providers so cost doesn't stand between your pet and treatment, and you can apply from home or at our front desk.

Pet Insurance Icon

Pet Insurance

We work with all pet insurance providers. Here’s what to know:

  • Bring your policy information with you.
  • Our team will help with the paperwork your insurer needs.
  • Most plans reimburse you after you pay at the time of care.
  • Some plans require payment at checkout, so check your plan type.
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Trupanion

We accept Trupanion Vet Direct Pay. Here’s how it works:

  • Let our front desk know your pet is covered when you check in.
  • Trupanion pays its share directly to us.
  • You pay only your deductible and copay at checkout.
  • There's no need to pay the full bill and wait to be reimbursed.
Learn More

Concerned About the Cost of Emergency Care?

We Are Here to Help.

If your pet needs help, call us or head our way. Every visit starts with an exam so we know what your pet needs, and from there we'll work through options and costs together before you decide on care.

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Frequently Asked Questions

When you arrive, our team evaluates your pet and the most critical cases are seen first. Every visit includes an emergency exam, which has its own fee that you will be responsible for at the time of the visit. Beyond the exam, nothing happens without your approval: our team will review a treatment plan and estimate with you before any further care begins.

We can tell you about the emergency exam fee when you call, and we can explain how estimates work. We cannot quote treatment costs before a veterinarian has examined your pet, because the right plan depends on what the exam finds.

Yes. Most applications take a few minutes and return a decision quickly. Our front desk team can help you get started.

A deposit may be required if your pet needs to be hospitalized. We explain the deposit when we review the estimate with you, and we accept the same payment methods and financing options for a deposit that we accept for the final bill.

Tell us. We will walk through the estimate together, explain which parts of the plan are most time-sensitive, and go over the financing and insurance options on this page in person.